Privacy Policy

calANdrier is a calendar platform developed by Silex SAS that provides teams with the tools they need to orchestrate their work.

The term calANdrier relates to a service while Silex SAS relates to the legal person offering this service.

When you use and interact with calANdrier websites, products and services, we process data collected from and about you in order to provide you with access to our tools, an enhanced experience and support. In other words, we collect, use, transmit, store, share and erase your data.

At Silex, our mission is yours. The trust and partnership of our customers are of particular importance to us. That’s why we wrote our entire privacy statement to further clarify how we use your data.

This Privacy Statement describes how Silex processes your data and explains the choices available to you regarding your data.

If you have any questions or concerns about how Silex processes your data or about this Privacy Statement, you can email us at any time at support@calandrier.com.

What matters to us

It is important to us that you can clearly understand how we process your data and what rights you have under privacy and data protection laws. We’ve designed our Privacy Statement to make it short and simple, reducing the amount of legal jargon and defined terms wherever possible.

Please note here that we do not store data related to connected calendars. Only data relating to your account is stored. Your calendar data is stored on the connector side: Google, Microsoft, Trello or Jira. Bank data is stored by Stripe.

Our relationship with you

In situations where our users are subject to our Subscription Agreement, Master Enterprise Services Agreement, or other Master Services Agreement to use the calANdrier services, Silex is the processor/service provider (a provider that processes personal data on behalf of or at the direction of a controller, or other similar designation under law) and our client (usually a company or organization) is the company/controller the processing (the entity that decides how and why the data is processed) of the data provided to Silex through the use of the calANdrier application. In all other cases, Silex is the data controller.

For example, if you create an account with

your professional e-mail address, your company is the controller of this data.
a free email domain (like gmail.com) or a personal email account, Silex is the data controller.

The calANdrier application can be used by companies or by individual users:

If you use the calANdrier app through your business, school, or with your work email address, the calANdrier administrator at your business or school is responsible for accounts associated with that business or school and may: restrict, suspend, or terminate your access to the Services or your ability to use the Services, access data about you, or access data stored with us (including your workspace content and data regarding your use of calANdrier), and restricting your ability to rectify, restrict, modify or delete data associated with your use of our products and services.

Data we process

Silex SAS processes data we obtain directly from you, data automatically collected when you use calANdrier or visit one of our websites, and data collected by Silex SAS from third parties. However, please note that this Privacy Statement does not apply to the processing of your data by third parties, through your use of third party integrations available through our services. Please consult these third-party websites directly for more information on their privacy and data protection practices.

Data that Silex SAS obtains directly from you

Data required to create an account

These include the data necessary to allow Silex SAS to create your account and manage your ability to connect to calANdrier and disconnect:

Identifiers, e.g. first name, last name and email address
Your calANdrier password (hashed) – unique, long and complex, please
Information about a third-party authentication identity provider, for example Google Authenticator

If you upgrade your account to a paid account, Silex SAS may collect the following data:

Billing data, including name, address and telephone number
Financial data, including credit card data collected by Stripe
Data concerning the calANdrier subscription you have chosen

Data you provide to us through your use of calANdrier

Data that you provide in the display of your calendars
Data uploaded to calANdrier, for example .json or .ical files
Profile picture and other data you choose to include to describe yourself, collected only if you choose to provide them, for example your gender pronouns
Any other data you choose to provide when using calANdrier, which identifies you or can reasonably be associated with you

Other data you may provide to us when interacting with calANdrier in other ways

You may voluntarily provide us with data when you interact with us in other ways, such as when you interact directly with Silex SAS staff, including our sales, user research or operations teams. Silex SAS may process the following data:

Your requests, your questions and your answers that you send to us through the forms or by e-mail
Data to verify your identity
Your date of birth
Your audio and video, if you participate in a sales call or user research study and do not opt out of call recording, which also involves the collection of biometric data associated with call recordings

Data processed automatically when you visit our websites or use our mobile app or desktop app

Data about your use of calANdrier and our websites

We may also collect the following data:

Metadata and inferred data about your use of calANdrier, our websites, and third-party integrations, to better understand how you work on calANdrier. We may log the actions you take while using calANdrier, the types of files you share, and, if any, third-party integrations you use.
Internet network activity, cookies and similar tracking technologies, including data that our servers automatically log, for example your web request, IP address, browser type and settings, pages and URLs return/exit, number of clicks, timestamp information, language preferences and the like. To manage your cookie settings, you can adjust them in our cookie preference center in cookie settings.
Data collected through participation in beta testing
Device and activity data when you use calANdrier via a mobile device, such as the type of device you use, device identifiers, operating system version and network information mobile, which may include your mobile phone number.

Data that Silex SAS obtains from other sources

Sometimes Silex SAS obtains some of your data from third parties (other people, marketing services, third party integrations), which may include the following:

Data processed from third-party integrations that you set up on calANdrier. For example, a third-party integration may give us access to data stored with this third party that Silex SAS will process to facilitate the integration.
Name, email and business contact details

Google Data

The data requested and treated from your Google account can be divided into two categories :

Connecting to the application calANdrier using any Google account
Displaying events and calendars stored in Google Calendar into the application calANdrier

When you are connecting your Google calendars with the calANdrier app, we are requesting and treating some data provided by Google which are :

User data : we store the Firstname and the Lastname to identify the user
Calendars data : only displayed, nothing stored or shared.
Events data : only displayed, nothing stored or shared.

These data are never stored, only treated and displayed.

How we use your data

Silex SAS uses your data to operate our products and services, communicate with you, process transactions when you change calANdrier subscriptions, for security and for fraud prevention, and to comply with the law. We may process your data for the following purposes:

To provide services to you and conduct our business

Maintain, provide and improve our products and services
Help us better understand user interests and needs, and customize calANdrier for you
Analyze and research how you interact with our websites and apps
Protecting calANdrier and protecting yourself, for example :
- Securing our systems and products against fraud or unauthorized activity
- Identify, troubleshoot and fix bugs and errors
- Comply with global laws and regulations
Investigate (in good faith) suspected violations of our Terms of Service
Comply with a subpoena, demand or other legal process that meets the requirements of our Law Enforcement Guidelines for Data Requests or which we otherwise believe is necessary to comply with
If you use calANdrier within the framework of an organization, a company or an educational establishment, Silex SAS will process your personal data in accordance with our contract with your organization or your educational establishment. These contractual terms may differ from and prevail over the uses described in this Privacy Statement.

In addition, we use data about your use of calANdrier, account data (including your email address and name), and data about third-party integrations for the following purposes:

Communicate with you:
- about calANdrier by phone, text, email or chat
- Share important notices and updates, product changes and other necessary notices, including security and fraud alerts
- Advertise or market the calANdrier services to you. You have the option to unsubscribe from promotional communications at any time.
Facilitate reporting and analysis of the performance of the calANdrier platform or features available therein
Offer webinars or public presentations
Make a calANdrierdemonstration or give you access to a calANdrier demo
Process your data according to your instructions
Ensure multi-device management of your account. For example, we may locate or attempt to locate the same unique users across multiple browsers or devices (such as smartphones or tablets), or work with service providers who do so, to save your preferences across multiple devices and to analyze the use of our products and services. If you would like to opt out of Google’s ability to track you in this way across devices, you can install the Google Analytics Browser Opt-out Add-on by clicking here.

Provide you with support and get your feedback

Respond to your requests for information
Help identify and resolve issues with your account and answer your questions
Resolve support requests
Provide you with usage reports
Investigate your opinions through surveys, research studies and questionnaires

Combined data

Unless prohibited by law, we may combine data we collect through your use of our products and services with data we receive from other sources, both online and offline, and use that combined data as indicated above.

Aggregated and non-identifiable data

We may aggregate and/or use non-identifiable data about your use of calANdrier(e.g. the number of calendars you have connected) so that this data can no longer be linked to you or your device. We may use this aggregated and non-identifiable data for any purpose, including but not limited to research and marketing purposes, and may also share this data with third parties, including advertisers, promotional partners , sponsors, event promoters and/or other third parties.

We need to share the data we collect about you to make our products and services work smoothly and to operate our business under the following conditions:

Service Providers and Sub-processors. We may provide access to your data or share it with certain third parties who use this data on our behalf to assist Silex SAS in the provision of the services, the website and the calANdrier functionalities. These third parties provide various services to us, including, but not limited to, sales, marketing, content and functionality delivery, advertising, analytics, research, data storage, security, fraud prevention and other services.
Because you allow us to share them. We may disclose your data to third parties when you authorize us to do so. This is particularly the case when you connect calANdrier to other tools via our available integrations.
If your company has its own calANdrier account administrator. If you’re using calANdrier as part of an organization, educational institution, or corporate domain, your company’s account administrator can export data associated with the domain he or she manages, if he or she has a subscription allowing him or her to do so.

We use and share the categories of information we collect from and about you in accordance with the various business purposes we discuss throughout this Privacy Statement. We do not share your data with third parties for their own direct marketing purposes. We do not sell your data as defined under the legislation in force. For more information, see our Privacy Policy.

Protection, storage, transfer and retention of your data

Security

Silex SAS takes technical and organizational measures to protect your data against accidental or unlawful destruction, accidental loss, alteration, disclosure or unauthorized access. However, no method of transmission over the Internet, and no means of electronic or physical storage, is absolutely secure, and therefore we cannot ensure or warrant the security of any such data. We are constantly updating and improving our safeguards, and you can read up-to-date information about our security practices by visiting our Trust page.

Storage

When you use calANdrier, data about you will be stored in the EU.

Data retention

We will retain your data for the period necessary to fulfill the purposes described in this Privacy Statement, to provide our products and services to you, or as instructed by you, unless a longer retention period is required or permitted by the law.

Other important information

Use by children under 16

If you are under 16, you may not have a calANdrier account or use calANdrier products or services. We do not knowingly process data from children under the age of 16, nor do we direct our products or services to them.

Marketing practices and choices

If you receive an email from us, we may use certain analytics tools, for example clear GIFs, to capture data, such as when you open our message or click on links or banners in our email. mail. This data allows us to assess the effectiveness of our communication and marketing campaigns.

You may instruct us not to use your contact information to contact you by email, post or telephone regarding products, services, promotions and special events that may be of interest to you by contacting us under the “We contact” below. In commercial electronic messages, you can also opt out by following the instructions at the bottom of those emails.

Please note that, regardless of your request, we may always use and share certain data permitted by this Privacy Statement or as permitted by applicable law. For example, you may not opt out of certain transactional, operational, or service-related emails, including those that reflect our relationship or transactions with you.

“Do Not Track” feature

“Do Not Track” (Do Not Track or DNT) is a privacy setting that users can set in certain web browsers. We are committed to providing you with meaningful choices regarding the data collected on our websites for third-party purposes, and that is why we provide you with the ability to opt out, if necessary, and adjust your cookie preferences. We do not currently recognize or respond to browser-initiated DNT signals. For more information on how Silex SAS uses cookies and similar tracking technologies, see our Cookie Policy page.

Legal bases for processing your data

Our legal basis under the General Data Protection Regulation (GDPR), a data protection and privacy regulation in the European Union, for collecting and using your data described above will depend on the particular type of data and the specific context in which we collect it. However, examples of the legal bases for processing that we rely on are:

When the use of your data is necessary to carry out our obligations under a contract with you (for example, to comply with the General Conditions of Use that you accept by using the services of Silex SAS or to fulfill the conditions of a contract signed with the companies)
Where the use of your data is necessary to protect our legitimate interests or the legitimate interests of others (for example, to ensure security, to operate our products and services, to prevent fraud, to analyze usage and to improve our products and services , and for similar purposes)
When the use of your data is necessary to comply with a legal obligation
When we have your consent to process the data in a certain way

Your privacy rights

Your Privacy Rights

calANdrier users around the world use our products to make their work clearer. Regardless of your country of residence, we respect your ability to know, access, correct, export, restrict processing and delete your data, and we have extended these rights globally. We will not discriminate against you for exercising your privacy rights.

Information about your rights

At your request, and subject to applicable legal exceptions, we:
provide access to and/or a copy of certain data we hold about you
prevent the processing of your data for promotional purposes (including any processing for direct marketing purposes based on profiling)
update data that is outdated or incorrect
delete certain data we hold about you
restrict how we process and disclose some of your data
transfer your data to a third-party service provider
revoke your consent to the processing of your data

Exercise of your rights

We will need to verify your identity and we may need to verify your relationship with Silex SAS (for example, if you are the administrator of an organization for security and to prevent fraud.

We may take additional steps to verify that you are authorized to make the request. If you are an end user of calANdrier services and not a direct customer of calANdrier (for example, if your company uses calANdrier and you are an employee or an authorized representative of that company), you must direct requests relating to your data to the administrator of your company’s calANdrier account. We will redirect you to your administrator or inform them directly.

Please note, however, that some data may be exempt from these requests in certain circumstances, for example if we need to continue to process your data for our legitimate interests or to comply with a legal obligation.

Changes to our Privacy Statement

We will update this Privacy Statement to ensure that it accurately reflects our data collection and use practices, great features, advancements in technology, or as required by applicable law. We will comply with applicable legal requirements regarding the information we provide to you and/or your consent when we make such changes, depending on the type of change being made. We also provide information on how our Privacy Statement has changed over time below.

Contact Us and Privacy Questions

Silex SAS is headquartered at 55 rue Denis Papin 26000 Valence. If you wish to contact us or have any questions or complaints regarding this notice, please contact us at support@calandrier.com.

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